Privacy Policy
Last updated: January 12th 2025
Your privacy is my priority. This privacy policy explains how your personal information is collected, used, and protected when you use my personal growth life coaching services.
1. Collection of Personal Information
I may collect the following information:
- Identification information: your name, email address, and phone number.
- Coaching-related information: goals, responses to questionnaires, session notes, progress tracking.
- Transactional information: payment and billing details (if applicable).
- Technical data: IP address, browser type, visited pages (if you use my website).
This information is collected only with your explicit consent and as part of providing my services.
2. Use of Personal Information
Your information will be used for the following purposes:
- To provide personalized coaching services tailored to your needs.
- To manage appointment scheduling and communications.
- To share resources or tools relevant to your personal development.
- To comply with legal or accounting obligations.
3. Consent
By sharing your information, you consent to its use within the scope of the services provided. You may withdraw your consent at any time by contacting me at the address provided below.
4. Protection of Personal Information
I am committed to safeguarding your data through appropriate measures, including:
- Secure storage of data on compliant platforms (encryption, password protection).
- Limited access to data: only I (and, if applicable, an assistant under a confidentiality agreement) have access.
- Deletion or anonymization of data once it is no longer needed.
5. Sharing of Information
Your personal information will never be sold, rented, or shared without your consent, except in the following cases:
- If required by law or a government authority.
- If necessary to collaborate with other professionals at your request (e.g., therapists).
6. Your Rights
In accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial laws:
- You have the right to access your personal information.
- You may request corrections or deletion of your data.
- You may withdraw your consent for any future use of your information.
- You have the right to file a complaint with the Office of the Privacy Commissioner of Canada or a relevant provincial authority.
7. Use of Cookies (if applicable)
If my website uses cookies, they are solely intended to improve your user experience. You can manage or disable cookies through your browser settings.
8. Policy Updates
I reserve the right to modify this privacy policy as needed. Any updates will be published on this page with the revision date.
9. Contact
For any questions or requests regarding this privacy policy or your personal information, please contact me:
Anic Proulx
1236 Ataken, Montreal